This two-day training is essential for hearing officers, members of hearing panels, managers who represent the PHA in hearings, and policy analysts. Hearing Officer Specialist is packed with information, covering all aspects of public housing and housing choice voucher hearings. After getting grounded in the regulations, participants examine PHA policies and grievance procedures that determine how regulations are implemented. The seminar will walk participants through coordinating and conducting orderly and fact-based hearings. Commonly heard issues, working with advocacy groups, the 504 coordinator, and reasonable accommodation issues will be addressed. This workshop also includes extensive hands-on practice. In small groups and individually, participants will read cases and make decisions, citing appropriate regulations and PHA policies.
Upon completion of Hearing Officer Specialist, you should have developed and mastered the skills needed to conduct hearings and write decisions with hands-on case studies and best-practice strategies.
Apply critical thinking skills to the facts of the case in order to integrate HUD regulations and guidance into the PHA's policies and procedures to make reasoned decisions
Recognize the elements of cohesive and comprehensive hearing and grievance procedures
Identify how and when to work with the PHA's 504 coordinator, Legal Aid, and advocacy groups
Conduct orderly appeals and hearings
Practice making and writing hearing decisions, with appropriate citations, first in a group and then individually
Recognize housing choice voucher regulations for informal reviews for applicants and informal hearings for participants
Identify public housing regulations for informal hearing for applicants and grievance hearing for tenants
AGENDA: View the agenda for in-person classes View the agenda for live web trainings METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, course book, and Q&A LENGTH: Two days AUDIENCE: Hearing officers, members of hearing panels, managers who represent the PHA in hearings and policy analysts PROGRAM LEVEL: Basic PREREQUISITES: None ADVANCED PREPARATION: None EXAM: The certification exam is available for $175. Select the exam during checkout or click here to view a list of certification exams available. CREDITS: CPE units = 13, CEU units w/ exam = 1.1 REGISTER: Fill out the PDF registration form and email to email@example.com. Or select the seminar you'd like to attend from the list of locations and dates below to order online.