Purpose
Our Public Housing Management (PHM) training provides an overview of the HUD regulations and requirements needed to manage and improve your public housing program and each of your projects. You will learn to effectively manage your project’s budget by understanding the budget’s key components, fees paid by your project, the collection of receivables, and vacancy reduction. In addition, PHM teaches you best practices in nondiscrimination, enforcement of the lease and community service, and supervising techniques. You will also learn to increase your agency’s performance by understanding Public Housing Assessment System (PHAS) performance measures and how to assess them, while gaining the additional skills, responsibility, and accountability you need under HUD’s new asset management model.
Learning Outcomes
Upon completion of Public Housing Management (PHM), you should be able to explain and apply HUD regulations and guidance in order to gain the skills needed to effectively manage public housing projects.
Day One
- Describe the key components of project-based management (PBM)
- Define the roles, relationships and functions of the Board of Commissioners, management, and staff in a public housing authority (PHA)
- Recognize key civil rights and fair housing obligations of PHAs
- Analyze proper policies and practices related to reasonable accommodation
Day Two
- Identify basic program eligibility factors
- Describe policies and procedures for creating and maintaining waiting lists
- Recognize the importance, functions, and requirements of screening for suitability
- Calculate correct annual income under various scenarios
Day Three
- Calculate adjusted income, total tenant payment, tenant rent, and utility reimbursement payments
- Recognize the minimum HUD requirements for the public housing lease
- Identify the HUD requirements and PHA policy options pertaining to interim reexaminations
- Identify PHA grounds for termination of tenancy, including provisions for drug-related and other criminal activity and noncompliance with community service requirements
Day Four
- Design a practical and effective community service program
- Recognize how to develop an overall budgeting process and monitor actual-to-budget performance
- Identify the three categories of maintenance required in public housing and evaluate and prioritize maintenance needs based on these categories
- Apply a system of inventory control, including recording and monitoring expendable and nonexpendable inventory
Day Five
- Recognize key elements of the capital fund
- List key components of a risk management assessment
- Apply the principles of supervision to increase skills in motivation, delegation, and coaching
- Identify the Public Housing Assessment System (PHAS) indicators and documentation requirements
