Provide Resident Opportunity and Self-Sufficiency (ROSS) staff and managers with the tools to understand just what it takes to assist a family in moving to economic stability or help elderly persons and persons with disabilities to maintain their housing assistance as long as needed. This two-day training comprehensively covers the ROSS basics, including a variety of topics such as essential steps in creating ROSS policies, coordinating with housing management, and making ROSS cost-effective for the PHA. The course material also delves into key self-sufficiency strategies, community collaboration, resources and referrals, creative FSS programs, program assessment, and case studies.
Upon completion of Resident Opportunity and Self-Sufficiency (ROSS), you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a ROSS program.
- Know key steps in starting a ROSS program
- Identify essential behaviors necessary to establish trust within the PHA, with residents in housing, and with service partners in their community
- Develop a basic action plan for starting a new or current ROSS program
- Evaluate housing authority, ROSS program, and community needs
- Map their current and future network within the PHA, the resident groups, and their community
- Form future ROSS support groups for feedback, best practices, and technical assistance
- Understand critical stages of collaboration and team building that lead to effective partnerships
- Describe community service provider networks
- Identify and coordinate resources and referrals
- Understand basic details needed to track and report to the PHA and HUD on their service activities and outcomes
- Describe best practices in ROSS program evaluation and cost containment
AGENDA: View the agenda
METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, course books, worksheets, and Q&A
LENGTH: Two days
AUDIENCE: ROSS coordinators, ROSS case managers, FSS coordinators, resident services coordinators, resident services managers, and supervisors of these staff
PROGRAM LEVEL: Intermediate
PREREQUISITES: Basic knowledge of the ROSS program
ADVANCED PREPARATION: None
CREDITS: CPE Units = 18, CEU units w/ exam 9.1
REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below to order online.