Collection: Resident Opportunity and Self-Sufficiency (ROSS)


Provide Resident Opportunity and Self-Sufficiency (ROSS) staff and managers with the tools to understand just what it takes to assist a family in moving to economic stability or help elderly persons and persons with disabilities to maintain their housing assistance as long as needed. This two-day training comprehensively covers the ROSS basics, including a variety of topics such as essential steps in creating ROSS policies, coordinating with housing management, and making ROSS cost-effective for the PHA. The course material also delves into key self-sufficiency strategies, community collaboration, resources and referrals, creative FSS programs, program assessment, and case studies.

Learning Outcomes

Upon completion of Resident Opportunity and Self-Sufficiency (ROSS), you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a ROSS program.

Day One

  • Know key steps in starting a ROSS program
  • Identify essential behaviors necessary to establish trust within the PHA, with residents in housing, and with service partners in their community
  • Develop a basic action plan for starting a new or current ROSS program
  • Evaluate housing authority, ROSS program, and community needs
  • Map their current and future network within the PHA, the resident groups, and their community
  • Form future ROSS support groups for feedback, best practices, and technical assistance

Day Two

  • Understand critical stages of collaboration and team building that lead to effective partnerships
  • Describe community service provider networks
  • Identify and coordinate resources and referrals
  • Understand basic details needed to track and report to the PHA and HUD on their service activities and outcomes
  • Describe best practices in ROSS program evaluation and cost containment

Seminar #101-016

AGENDA: View the agenda
METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, course books, worksheets, and Q&A
LENGTH: Two days
AUDIENCE: ROSS coordinators, ROSS case managers, FSS coordinators, resident services coordinators, resident services managers, and supervisors of these staff
PROGRAM LEVEL: Intermediate
PREREQUISITES: Basic knowledge of the ROSS program
CREDITS: CPE Units = 18, CEU units w/ exam 9.1
REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below to order online.

We don't have this session currently on the calendar but if you would like to schedule a training for your agency, please contact