HCV and Public Housing Products
Master Books
Public Housing Management (PHM) Master Book
Public Housing Management (PHM) Master Book
The NMA Public Housing Management (PHM) Master Book is a comprehensive management tool that helps identify best practices, successful PHA strategies, and general information for effective administration of a PHA and execution of public housing programs.
Your Purchase
Access to your new files will be provided to you in 5 to 7 business days via email. This product is offered with a revision service or without. A revision service subscription is a yearly charge that allows you to receive new releases digitally as they are published. A notice will be sent to the email we have on file for your subscription when our newest release has been made available.
With the revision service, you will also retain access to our subscriber site to download your files at your convenience. If you decide not to purchase the revision service, only NMA’s currently published release will be provided to you.
This product is also available in a paper format for an initial purchase; however, if purchased with a revision service, all future releases will be provided digitally through the subscriber site. Please allow for an additional 5 to 6 business days for shipping and processing if you purchase this product in a paper format.
This Master Book includes:
- The roles and responsibilities of the public housing manager in the project-based environment
- Organization and administration of PHAs and public housing programs, including managing staff
- Key documents and policies in public housing
- HUD resources, communications, and references
- Managing nondiscrimination compliance, including Fair Housing and Violence Against Women Act(VAWA) laws
- The occupancy cycle—including eligibility, tenant selection, leasing, occupancy, and terminations
- Income verification and rent calculations
- Resident participation in councils, self-sufficiency programs, and community service
- Overviews on financial management, property management, and PHAS
Click here to view the table of contents
Do you have the most current version of this Master Book?
Below are the issue dates for the previous revisions of the PHM Master Book:
▶2024
For 2024, the Public Housing Management Master Book has undergone extensive revisions for the many recent changes brought about by the Housing Opportunity through Modernization Act (HOTMA) and related guidance. Updates for HOTMA and other requirements in this edition include:
- Updates for all HOTMA regulatory changes, PIH notices, and other HOTMA-related HUD guidance, particularly as they relate to eligibility, income, assets, reexaminations, and verification
- Revisions to inspections, habitability, and maintenance requirements to align with the National Standards for the Physical Inspection of Real Estate (NSPIRE)
- Other clarifications and modifications to ensure that the content is user-friendly, current, and in compliance with all HUD regulations and guidance
▶2022
For 2022, we are issuing an entirely new edition of the Public Housing Management Master Book. This is due to extensive revisions to bring the content current with HUD regulations and guidance, and to improve readability. Changes in this new edition include:
- Replacement throughout of the term project with the term development, which better aligns with HUD’s use of terminology regarding PHA properties
- Updates regarding remote informal hearings, as specified in Notice PIH 2020-32
- An updated chapter on nondiscrimination, including additions to account for Executive Order 13988 and to better align with current best practices
- Clarification concerning over-income families under HOTMA provisions
- Revisions for the interim final rule restoring certain definitions under the affirmatively furthering fair housing (AFFH) regulations issued June 10, 2021
- Changes regarding flat rents and ceiling rents as per Notice PIH 2021-27
- Clarification regarding timeframes for notice of lease termination for failure to pay rent in the event of a national emergency, as specified in Notice PIH 2021-29
- Revisions for Notice PIH 2022-01 on carbon monoxide alarms in HUD-assisted housing
- Updated URLs for all HUD sites
- Other clarifications and modifications to ensure that the content is user-friendly, current, and in compliance with all HUD regulations and guidance
You must purchase a NMA Master Book in order to subscribe to the accompanying revision service. We can initiate a revision service as long as you purchase that revision service before a new revision has been issued. After a new revision is issued, you can initiate (or reinstate) for $189 plus a $75 reinstatement fee.
Save 10% When You Order the Master Book and Revision Service Together

Quantity | Discount |
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0-99 | 0% |
100-199 | 53% |
200+ | 63% |