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Public Housing Management (PHM) Master Book

Public Housing Management (PHM) Master Book

Public Housing management has become increasingly complex in today’s climate, where what was once envisioned as a temporary living environment for low-income people has become a way of life for many, rather than a stepping stone.

Public housing managers need to work within laws, regulations and documentation processes, while expanding their knowledge-base in order to perform their jobs well. They need management skills and strategies that will enable them to problem-solve and prioritize within developments, while facing funding issues over which they may have little control.

The NMA Public Housing Management (PHM) Master Book is a comprehensive management tool that helps identify best practices, successful PHA strategies, and general information for effective administration of a PHA and execution of public housing programs.

This Master Book includes:

  • The roles and responsibilities of the public housing manager in the project-based environment
  • Organization and administration of PHAs and public housing programs, including managing staff
  • Key documents and policies in public housing
  • HUD resources, communications, and references
  • Managing nondiscrimination compliance, including Fair Housing and Violence Against Women Act(VAWA) laws
  • The occupancy cycle - including eligibility, tenant selection, leasing, occupancy, and terminations
  • Income verification and rent calculations
  • Resident participation in councils, self-sufficiency programs, and community service
  • Overviews on financial management, property management, and PHAS

A dynamic and important program management tool, the NMA Public Housing Management (PHM) Master Book is best used by executive directors, public housing managers, and housing supervisors. 

Click here to view the table of contents

Do you have the most current version of this Master Book?

Below are the issue dates for the previous revisions of the PHM Master Book:

2022: For 2022, we are issuing an entirely new edition of the Public Housing Management Master Book. This is due to extensive revisions to bring the content current with HUD regulations and guidance, and to improve readability. Changes in this new edition include:

  • Replacement throughout of the term project with the term development, which better aligns with HUD’s use of terminology regarding PHA properties
  • Updates regarding remote informal hearings, as specified in Notice PIH 2020-32
  • An updated chapter on nondiscrimination, including additions to account for Executive Order 13988 and to better align with current best practices
  • Clarification concerning over-income families under HOTMA provisions
  • Revisions for the interim final rule restoring certain definitions under the affirmatively furthering fair housing (AFFH) regulations issued June 10, 2021
  • Changes regarding flat rents and ceiling rents as per Notice PIH 2021-27
  • Clarification regarding timeframes for notice of lease termination for failure to pay rent in the event of a national emergency, as specified in Notice PIH 2021-29
  • Revisions for Notice PIH 2022-01 on carbon monoxide alarms in HUD-assisted housing
  • Updated URLs for all HUD sites
  • Other clarifications and modifications to ensure that the content is user-friendly, current, and in compliance with all HUD regulations and guidance

    You must purchase a NMA Master Book in order to subscribe to the accompanying revision service. We can initiate a revision service as long as you purchase that revision service before a new revision has been issued. After a new revision is issued, you can initiate (or reinstate) for $189 plus a $75 reinstatement fee.

    Save 10% When You Order the Master Book and Revision Service Together

    Quantity Discount
    0-99 0%
    100-199 53%
    200+ 63%